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Jackpot City Review

Jackpot City Review

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Last Updated: March 13, 2022

Overall Score 4.75/5

When you have been in business since before 2000 and when you have 3.5 million global players, you have reached the level where Jackpot City and few other casino sites reside. A dominant global brand, Jackpot City has been a mainstay for Canadian and European casino players for decades. Licensed by Lotteries & Gaming Authority in Malta, it carries the badge of being monitored by this powerhouse regulator. This gives players the utmost comfort.

The site has a true focus on fun and fair payouts, creating plenty of winners along the way. A healthy welcome bonus, regular weekly bonus offers for returning customers and a game lobby with nearly 500 slots games awaits Jackpot City users. Fair, innovative and fast payouts make this a top-rated casino site by any measure.

Welcome Bonus

Up to $1,600

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Jackpot City Pros & Cons

Just because you have been around a long time, it doesn’t mean you are at the top of your game. But in the case of Jackpot City, that’s exactly what it means. Decades of innovation, testing, customer feedback and creativity has led Jackpot City to the top of casino listings all over the world. There are generous bonuses (albeit with a large rollover requirement), hundreds of casino games and a myriad display of slots. Bingo? Check. Baccarat? Check. Craps, Keno, Poker? Check, check, check. Outside the US, there is no better online casino site, hence its rating atop the Canadian casino sites listing here.

Trusted for nearly 25 years
Huge game lineup (600+ titles)
Tons of deposit options
Fair bonus, great customer support

Customer Support & Payouts

Jackpot City offers 24/7 customer service support in three different ways. First is email support, where you’re guaranteed to receive an answer within 48 hours. If you need help faster, you can also contact customer support by phone. Your third option, and one of the most popular is live chat. You’re likely on your computer or device already making it quick and easy to talk to a Jackpot City representative in seconds. The support is also available in 12 different languages.

Banking options

Jackpot City offers several ways to deposit money into your account to take to the tables and the slots. The most popular funding method is credit card. Jackpot City also accepts Interac debit deposits from certain countries. Other deposit methods that are available include Skrill, Trustly, iDebit and NETELLER. Like Interac deposits, not all deposit methods are available in all countries. Again, depending on the country you reside in Jackpot City can do withdrawals through credit card and Interac debit. You can also receive your withdrawal by couriered check, or other online methods such as iDebit, ecoPayz and e-checks.

Bonus & Loyalty Programs

If you’re new to Jackpot City, you qualify for their $1,600 welcome deposit bonus. The bonus can be applied to your first four deposits and gets you a 100 per cent match bonus of up to $400.

Jackpot City also offers a loyalty reward program. The program is divided into levels, starting at Bronze and rising all the way to Diamond. The more you play the more loyalty points you accrue and the higher level you ascend. At each level, the loyalty rewards increase. Better yet, you can use bonus offers to sample affiliated casinos such as Spin Palace, Ruby Fortune and Mummy’s Gold Casino.

Casino Games & Software

Jackpot City’s games are developed and powered by MicroGaming, acknowledged as the best in the business. Their software is sleek and easy to use with advanced graphics and sounds that make you feel like you’re in a real-live casino. The collection of casino games is massive, with over 630 games available on their main site. This includes over 400 slots. If you’re looking for a wide variety of slots, from your regular wheel spinners to your more advanced 3D slots, Jackpot City has what you’re looking for.

Gamblers looking for table games will also be more than satisfied with Jackpot City’s offerings. Jackpot City offers several different varieties of your favorite table games, including Blackjack, baccarat, craps, and roulette. They also offer a wide assortment of scratchers, bingo games, keno and video poker. If you’re looking for live dealer games Jackpot City also has that covered as well. They offer live dealers for different varieties of Blackjack, roulette, baccarat and poker.